Get To Know Your Pharmacist So They Can Get To Know You
Published February 5, 2025
If you are like most Americans, you are on a first name basis with your hairdresser, barber, maybe even your car mechanic or your dry cleaner. But do you know the first name of your pharmacist?
Pharmacists, especially those working in retail pharmacies (e.g., CVS, Walgreens), are available when you go to pick up your prescriptions. In fact, you should always be asked if you want to speak to the pharmacist when picking up your medicines. But do you know what that means or why you should speak to the pharmacist?
Pharmacists are very knowledgeable about how medicines work, what they treat, how you should take them, and what side effects you may experience. They can answer questions you may have about both your prescription and over-the-counter (OTC) medicines. In fact, the National Association of Boards of Pharmacy (NABP) lists six (6) important topics pharmacists can discuss with you.
Medicine management: Pharmacists can help you keep track of your medicines. They can help you stay organized by making sure you have the right medicine and doses. They will monitor for potential drug interactions and will contact you and your doctor if something does not seem right. They can also make sure you have the right devices (e.g., syringe) to measure your medicine and will show you how to use it correctly.
Opioid safety: Pharmacists can educate you on how to appropriately take these powerful pain medicines to avoid accidentally taking too much. They can monitor their use and provide you with information on how to properly dispose of them. They can also provide you with naloxone, a medicine that reverses an opioid overdose, and can teach you and your family members or caregivers how to use it.
OTC medicines and supplements: You can talk to your pharmacist about OTC medicines and supplements that you are considering taking. They can recommend OTC medicines and supplements that will help meet your health goals without interfering with other medicines you take.
Chronic disease management: If you have diabetes, heart disease, or another chronic health condition, your pharmacist can provide advice on the medicines used to treat those conditions and provide information about other resources to help manage your care.
Discounts on medicines: Pharmacists can sometimes find less expensive medicines that are similar to what your doctor prescribed. They can also give you information about discount cards or coupons that are available to help cover the cost of the medicine.
Vaccine administration: Most pharmacies now offer vaccine services – so you don’t have to go to your doctor or clinic to get them. Pharmacists can keep you up to date with seasonal and age-appropriate vaccines as needed.
Here’s what you can do: So, the next time you are picking up medicine at your pharmacy, say “Hi” to your pharmacist. Introduce yourself and learn their first name; no appointment or co-pay needed.
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Confusion with Use "As Directed” Instructions
Sometimes, your doctor may write or send your prescription to the pharmacy with instructions to take the medicine “as directed.” In these cases, you must remember what the doctor has told you about how to take the medicine correctly. The label on the prescription container will not help you remember because the directions will simply say, “Use as directed.”
When it comes to medicines, you may already know how essential it is to exactly follow the instructions provided by your healthcare provider or directions on over-the-counter (OTC) Drug Facts labels. But you may be overlooking some habits or beliefs that can keep you from getting the full benefit of your medicines or cause you to risk your health and safety. See if any of these common medicine missteps apply to you.
Confusion between the medicines Wakix (pitolisant) and Lasix (furosemide) was reported. Wakix is used to treat adults with narcolepsy (sleep disorder) for excessive daytime sleepiness. Lasix is a diuretic (or “water pill”) which increases the flow of urine to rid the body of excess fluid and salt. Using an online secure messaging system, a man was asking his doctor about a change in his dose of “Wakix” and whether he should get blood tests drawn. The man was also taking Lasix, and the dose had been changed several times over the years. The man had made several spelling errors when typing messages to his doctor. The doctor assumed the man had made a spelling error when typing “Wakix” and was instead talking about Lasix. Further questioning revealed the man actually was asking about Wakix.
On October 14, 2011, The New York Times published a story about a 13- month-old boy who died after swallowing pills from a prescription medicine bottle. His parents had given him the bottle to play with as a rattle, believing he could not open the child-resistant cap.