Medication Safety Tips
Featured Resources
About UsReporting Medication ErrorsContact Us
Left Chevron
Back
Left Chevron
Reporting a Medication Error

What Do We Do With Your Report?

At ISMP, we review incident reports submitted by consumers and healthcare professionals and look for ways to prevent harmful errors. For example, we may approach a manufacturer to suggest that the label of a product be changed, we may suggest safer ways for healthcare professionals to handle medications, or we may remind consumers of things they can do to avoid making mistakes with medications.

ISMP will:

  • Review your report
  • Look for system problems that could cause errors to happen
  • Prepare recommendations that are designed to prevent mistakes with medication
  • Send recommendations about medication safety to healthcare professionals and consumers
  • Notify the manufacturer if it is a product issue
  • Advocate throughout the healthcare system to promote changes to improve medication safety
  • Provide consumer-focused information and tips about medication safety on the ConsumerMedSafety.org website
    ‍

ISMP will not:

  • Investigate a complaint on your behalf with an organization or healthcare professional that is responsible for an error
  • Investigate the actions of individual practitioners
  • Report (for disciplinary purposes) the incident to professional authorities responsible for regulating the practice of healthcare professionals
  • Release or publish any information that could identify the reporter of an incident, a patient, a healthcare professional, or an organization involved in an incident

‍

More Safety Articles

Single-Dose Vial Means One Time Use Only!

Learn More

This Oral Syringe Is Not Like the Others

The oral syringes that come with risperidone oral solutions are uniquely labeled and may cause confusion. Risperidone is a medicine used to treat certain mood disorders. Unlike other oral syringes, risperidone oral syringes have a barrel (the part that holds the medicine) that does not have any lines or numbers (markings). Instead, the markings appear on the plunger ( Figure 1). To measure a dose, the plunger must be pulled back until the dose marking aligns with the flange (winged end) of the barrel. Even though these syringes are different than other oral syringes, the instructions do not provide detailed, clearly illustrated information on how to read the markings when measuring a dose. We recently learned about a man who may have taken too much risperidone due to confusion with the dose markings.

Learn More

"Wellness" Peptides Sold Online: What You Should Know Before Buying

Learn More

Safe Medicine Patch Disposal

Some medicines come in patches that you apply to your skin. Examples include: NicoDerm CQ (nicotine), used to quit smoking; Climara (estradiol), used to treat symptoms of menopause; and fentanyl, a powerful medicine used to relieve serious, long-term pain. Patches are designed to give a constant amount of medicine over a certain period of time, usually several days. New patches contain lots of medicine, but used patches can still contain medicine after you take them off. Both new and used patches can be dangerous for children or pets.

Learn More