Who Should Report an Error?

Please, Please, Open the Bag!

One of the most frequent errors in the pharmacy is giving a correctly filled prescription medicine to the wrong customer. Recently, we received another report of this type of error. A parent of a 16-year-old teen picked up what was supposed to be an antibiotic to treat his acne, minocycline. The next month, when looking at the prescription label to call in a refill of the medicine, the teen’s mother realized the prescription medicine was for a different person, and the medicine dispensed was not minocycline. Instead, Xarelto (rivaroxaban), a medicine used to prevent blood clots after surgery or in people at risk of having a stroke, was listed on the label. Fortunately, the teen was not injured. However, the risk of bleeding from taking Xarelto in error for a month is certainly significant.

Who Keeps the Box?

The pharmacy label on your prescription medicine has important information. It identifies you as the person who will be taking the medicine and tells you how to use your medicine properly and safely. Adding a label to medicines such as tubes of creams, small bottles of liquids or eye drops, and inhalers can be difficult. In these cases, the label is sometimes placed on the outer carton or package that contains the medicine.

Once a Day Is Not the Way if Once a Week Is Enough

The story: Methotrexate is a cancer medicine. More recently, doctors have used it to treat other conditions like rheumatoid arthritis and psoriasis. It works well for these other conditions if you take the medicine just once or twice a week, and in smaller doses. But if you take it every day by accident, you could be harmed. Sadly, some people have even died.

Call a Rapid Response Team to Address Unresolved Safety or Health Concerns While in the Hospital